IMPORTANT: Before you send your subscribers to any of your offer pages, you will need to trigger a unique countdown timer for them first, otherwise they will see the wrong pages, or a 404 Error.


Once you’ve configured the core settings for your Evergreen Countdown Hero, a new tab titled ’Trigger Settings’ will appear.



From this tab, you’ll see a number of options that you can use to trigger the start of your subscribers countdown campaigns.


The 3 main trigger types are as follows;


  1. Thankyou Page URL (from a webform)
    For use when triggering your Countdown Hero when a subscriber passes through an opt-in form.

    Due to limitations in some platforms, you may instead need to use the 'Embed Code Trigger' which is only available to Kartra and our 'Other Platform' integrations. More details on this can be found below.

    (NOTE: If you’re setting up a tripwire-style offer, you can follow the steps in the following article to ensure that this is set up correctly - How To Set Up A Tripwire Offer Using Countdown Hero)


  2. Link Click URL (from an email)
    For use in an email to trigger the Countdown Hero when a subscriber clicks this link.

    Paste this link instead of your normal offer page links in your emails and your subscribers will be taken to the Default Page (the first Active page) in your Countdown Hero settings and their countdown will begin.


  3. HTTP Post/ Webhook (from an email platform)
    For use in your automation builder in order to trigger the Countdown Hero when a subscriber reaches a step in your automation.


Additional Platform-Specific Triggers

Some of our direct integrations will also see an option to trigger their Countdown Hero using the application/removal of a tag, subscriber being added to a group or another platform-specific trigger. Whichever options you set up in those fields will also work to trigger the countdown.


Depending on your funnel/promotion, you’ll want to take the relevant trigger link and get set that up inside your email platform, before advancing to the next step and adding your countdown timers onto your pages and in your emails.

Using the ‘Other Platform’ Integration


If you’re using the ‘Other Platform’ integration, you’ll notice that some of your links have a section in red font that reads ‘[REPLACE_WITH_EMAIL_MERGE_CODE]’



You will need to replace that entire block with the personalisation code for the email field inside your email platform.


That way, your email marketing platform will be able to merge in your subscribers email address onto the end of the Countdown Hero link and Countdown Hero can then work its magic for your subscribers.


(If you're not sure what this is, you can either Google search for it, or reach out to the support team of your email platform)


NOTE: If you're using an integration with one of our named platforms, you will not need to replace the merge fields. Countdown Hero will automatically populate that for you.


Using Kajabi/Kartra/ ‘Other Platform’ Integrations (ThankYou Page Trigger)


Due to limitations in platforms such as Kartra and Kajabi, the email address of the subscriber is not passed from the form into the URL Parameters of the ThankYou Page.


This limitation would typically break Countdown Hero as we require the email address in order to start the timer and so that trigger link may not be visible in your account.


Instead, you can use our new ‘Countdown Code Trigger’ to make this possible.



Just copy/paste this Embed Code as a HTML block on your opt-in/form page and when a subscriber completes the opt-in, they will automatically be redirected to your Countdown Hero page and their timer will be created.


(NOTE: This is not available to all integrations, only those directly affected by the form limitations)



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PS: Still got questions? Join our Official Countdown Hero Support Group on Facebook! You’ll be able to join and post your question in there and not only are your fellow Countdown Hero users in there helping each other out 24/7 but our support team are in there too. (Heck, you might even find the answer to your question is already in there and you’ll get an even speedier solution)

Join the Group Here: https://www.facebook.com/groups/countdownheroofficial