Stuck between using the 'Redirect URL' and the 'Link Click URL' in your emails? No problem!


Which of the links you'll need to use will depend on how you've triggered your timer;

  1. If you have already triggered your timer for your subscribers, you'll use the Redirect URL (found in your Page Settings). This will take your subscriber to the right page based on whether they still have time left on the clock, or if it has expired.

  2. If you have not triggered the timer for your subscribers before they receive the email, you'll use the Link Click URL (found in your Trigger Settings). This will start the timer from the moment that a subscriber first clicks the that link inside their email.



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PS: Still got questions? Join our Official Countdown Hero Support Group on Facebook!


You’ll be able to join and post your question in there and not only are your fellow Countdown Hero users in there helping each other out 24/7 but our support team are in there too. (Heck, you might even find the answer to your question is already in there and you’ll get an even speedier solution)


Join the group here; https://www.facebook.com/groups/countdownheroofficial