FAQ

Why is my page 404-ing?
We hate it when we see an offer that is 'expiring soon'... but you can get around it by resetting your cookies, logging in on a different device or ...
Tue, 12 Sep, 2023 at 2:24 PM
How to set up a tripwire offer inside Countdown Hero
A tripwire offer is a great way to make offers to new subscribers on the following page after they have entered their details into your opt-in forms. An...
Tue, 5 Sep, 2023 at 1:21 PM
Adding Countdown Hero to a Wix webpage
Due to a number of limitations with the Wix platform, you need to follow a few different steps in order to add your Countdown Hero onto a page hosted by Wix...
Mon, 29 May, 2023 at 4:16 PM
How To Add A Countdown Hero To Your Checkout Cart AND Sales/ Offer Page
In some cases, you might want to add your Countdown Hero timer to both your Sales/Offer Page and also the on the next Checkout Page/ Checkout Cart to keep t...
Thu, 26 Oct, 2023 at 10:45 AM
Why aren't my new tags/fields showing up in Countdown Hero?
When you're preparing a new countdown campaign, there's usually lots of moving parts. From offer pages, to expiry pages, to new tags and custom fiel...
Tue, 6 Jun, 2023 at 9:30 AM
How Can I Link To My 'Locked' Checkout from my Sales Page?
In some situations, you might want to add your Countdown Hero timer onto your checkout page and NOT your Sales/ Offer page. Whilst this is possible, it ...
Tue, 21 Nov, 2023 at 3:33 PM
NEW: Countdown Hero Feature Updates (Nov 23)
We've been working hard over the past few months in order to make Countdown Hero is even better for you and your subscribers, so that you can...
Thu, 30 Nov, 2023 at 8:01 PM
What is the best way to set up the 'Link Click URL' trigger?
When you're using the 'Link Click URL' inside of Countdown, this will trigger the countdown timer on the first instance in which your subscriber...
Fri, 24 Nov, 2023 at 10:02 AM