FAQ

How to set up a tripwire offer inside Countdown Hero
A tripwire offer is a great way to make offers to new subscribers on the following page after they have entered their details into your opt-in forms. An...
Wed, 20 Dec, 2023 at 6:24 PM
Adding Countdown Hero to a Wix webpage
Due to a number of limitations with the Wix platform, you need to follow a few different steps in order to add your Countdown Hero onto a page hosted by Wix...
Mon, 29 May, 2023 at 4:16 PM
How To Add A Countdown Hero To Your Checkout Cart AND Sales/ Offer Page
Please note: This is an advanced topic. If you are not sure what URL or UTM parameters are, or how to use them, we would recommend that you keep your Countd...
Mon, 6 May, 2024 at 9:40 AM
Why aren't my new tags/fields showing up in Countdown Hero?
When you're preparing a new countdown campaign, there's usually lots of moving parts. From offer pages, to expiry pages, to new tags and custom fiel...
Tue, 6 Jun, 2023 at 9:30 AM
Why is my page 404-ing?
We hate it when we see an offer that is 'expiring soon'... but you can get around it by resetting your cookies, logging in on a different device or ...
Tue, 12 Sep, 2023 at 2:24 PM
How Can I Link To My 'Locked' Checkout from my Sales Page?
Please note: This is an advanced topic. If you are not sure what URL or UTM parameters are, or how to use them, we would recommend that you keep your Countd...
Mon, 6 May, 2024 at 9:41 AM
NEW: Countdown Hero Feature Updates (Nov 23)
We've been working hard over the past few months in order to make Countdown Hero is even better for you and your subscribers, so that you can...
Thu, 30 Nov, 2023 at 8:01 PM
What is the best way to set up the 'Link Click URL' trigger?
When you're using the 'Link Click URL' inside of Countdown, this will trigger the countdown timer on the first instance in which your subscriber...
Thu, 18 Apr, 2024 at 8:45 AM
Connecting a (Whitelabel) HighLevel Account
With the ever-increasing popularity of the HighLevel platform, there's a lot of people that are using a Whitelabel version of the software. The grea...
Wed, 20 Dec, 2023 at 2:39 PM
Linking Between CDH Pages With HighLevel (or it's WhiteLabels)
If you're using our HighLevel integration and you would like to link between multiple campaign pages that are being protected by your Countdown Hero, GR...
Tue, 16 Jan, 2024 at 11:45 AM