FAQ
If you're wondering what the difference between a User account and an Owner account is, here is the scoop. When you join ResponseSuite, you set up ...
Sat, 7 Apr, 2018 at 8:55 AM
We're built for flexibility, if ResponseSuite was an Olympian, it would be a gymnast. Yes, you can change your subdomain at any time, just drop us ...
Sat, 7 Apr, 2018 at 9:04 AM
The best way to improve your surveys is to track the number of visitors you get and the percentage of them who complete your surveys. Here is how Respon...
Sat, 8 Jun, 2019 at 9:06 AM
Every now and then we get asked why it is we don't allow ResponseSuite customers to receive partially completed surveys. There are three reasons we...
Sat, 11 Apr, 2020 at 7:39 AM
You can receive email notifications and the survey responses to any email address that is registered with a ResponseSuite user account. Here is how you ...
Tue, 14 Jan, 2020 at 10:28 AM
ResponseSuite only allows you to email notifications and responses directly to email addresses with a registered User Account of ResponseSuite (details of w...
Fri, 18 Dec, 2020 at 9:34 AM
Once you've built your survey it's good to test it works how you thought. But you might not want those stats and test responses going forward. ...
Mon, 3 Feb, 2020 at 7:46 AM
You can send respondents back to their score page by sending the URL of the survey's thank you page into a field in your email marketing system. It...
Mon, 7 Sep, 2020 at 4:46 PM
While we'd love it if you stayed forever, it is easy to stop your ResponseSuite account from re-billing. 1. Just click on your Name in the top righ...
Thu, 10 Dec, 2020 at 4:08 PM
Adding the Privacy Policy Pop-Up will give visitors to your published survey options about which cookies are loaded onto the survey, giving them choices abo...
Mon, 11 Oct, 2021 at 9:18 AM